By Dale Isip Client feedback is one of the best ways to improve your business or services. This is especially the case with measuring the quality of customer service – a determinative factor of continued business interactions. According to one study, 69 percent of clients said they would spend more money with a company that [...]
By Dale Isip With remote work becoming ubiquitous – even beyond the pandemic era – home offices are becoming quite common for conducting business. Office spaces at home, however, are not always conducive to separating personal and business-related materials. The average U.S. household has a total of 300,000 items, for example, and this includes both [...]
By Dale Isip A 2017 national survey found that 30 percent of Americans came to work late every day. In addition to this, 41 percent of employers surveyed had reported firing someone for frequent lateness. These numbers suggest tardiness is a widespread American problem – one frequently attributed, according to workers, to oversleep, inclement weather, [...]
By Dale Isip Emotional Intelligence, or EI, is commonly defined as a skill used to recognize, utilize, manage, and understand one’s emotions, often in relation to others. It has also been defined as a skill that emphasizes self-awareness and empathy – and is frequently referred to as a skill that can be used in a [...]
By Dale Isip A long-term study of U.S. adults born between 1957 and 1964 revealed that between the ages of 18 and 54, those surveyed held an average of 12.4 jobs. It was also found that in mid-life, 61 percent of this group had a particular job end within five years. These numbers suggest that [...]
By Dale Isip Whether you would like to purchase something for your business, discuss compensation for a new job, or ask for a raise, having negotiation skills is essential. Using negotiation skills may not be your default approach -- but learning general negotiating principles can help you reach effective agreements. Good negotiation skills could increase [...]
By Dale Isip Colloquially (though not officially), the United States economy is considered to be in a recession when the country’s Gross Domestic Product (GDP) declines for two consecutive fiscal quarters. The National Bureau of Economic Research (NBER), however, officially declares recessions in the U.S., and criteria such as lowered employment, real incomes, industrial production, [...]
By Dale Isip In the professional world, there are technical skills specific to different vocations. A nurse may know how best to record blood pressure statistics, for example, while an architect may have a good knowledge of physics. These skills are what are considered hard skills – those that are oriented around machinery and technology. [...]
By Dale Isip In recent years, international enterprises have become a more common phenomenon in the American workforce. In 2015, for example, foreign-owned enterprises employed a total of 6.8 million workers in the United States, up from 5.5 million in 2007. Similarly, in 2016, 5 million U.S. jobs were supported by foreign-owned small businesses – [...]
By Dale Isip When meeting with potential employers in a job search, you might think your work is done once an interview is over. This may be partially true, but the interview process also includes one more important practice – that of following up. A good follow-up can make the difference between a potential second [...]
